Globe Improves Modern Network, Strengthens Presence And Offers Exclusive Deals For Cebuano Residents

Globe Telecom continues to sustain their steadfast business performance last year by strengthening their presence in Cebu, putting it on a pedestal where they can focus their key market in the Visayas region.

They improved their network, infrastructure, customer service and promos or existing services to their loyal patrons.

Globe Telecom Joe Caliro, Daniel Horan, Mike Magpily

L-R: Joe Caliro (Retail Transformation and Management), Daniel Horan (Consumer Business), Mike Magpily (Prepaid Solutions, Innovations and Segments)

Just recently, Globe has announced that their network is already 100% 3G all over the country.

This means that subscribers can benefit a faster mobile internet, make and receive clearer calls as well as receive text messages on time.

Globe’s infrastructure in Cebu is 100% 3G and 4G HSPA+, which makes data connectivity seamless, no matter how intense the customer’s bandwidth usage is.

Globe Telecom Joe Caliro, Daniel Horan, Mike Magpily

According to Joe Caliro, Cebu has more retail presence compared to Manila.

With regards to drop call rates, Cebu is about 0.46%, which according to the National Telecommunications Commission or NTC is above the 2% standard that is imposed.

Call set-up failure on the other hand accounts for 0.21% and is 4% above the standard set by NTC.

As part of their commitment to expand their customer service and satisfaction, Globe has expanded their retail stores to 14 and partner stores to 7.

Globe Telecom Joe Caliro, Daniel Horan, Mike Magpily

Dan Horan said “Globe will continue to get better because we will continue to invest in making it better. We want to bring the same things in Manila here in Cebu and the entire region.”

Since the launching of their Visayan hotline in 2012, they have achieved 88% success rate in their “first contact resolution” calls.

This means that call inquiries are resolved in just one call, a feat of which is considered to be above industry standard even among telecom companies from other countries.

The hotline specializes in “speed to answer,” wherein a call is being attended to within 20 seconds 89% of the time.

Starting on July 20, 2014, Globe is very proud to offer postpaid offers to residents in Cebu.

MySuper Plan All Unli 399

  • unlimited calls and texts to Globe and TM subscribers
  • Free Samsung Galaxy Trend
  • Php 399 per month within a 24-month contract period
Joe Caliro, Daniel Horan, Mike Magpily shows the handset for Globe Postpaid Plan 399

Joe Caliro, Daniel Horan, Mike Magpily shows the handset for Globe Postpaid Plan 399

Lite Wi-fi Bundle Plan 999

  • unlimited calls and texts to Globe and TM subscribers
  • free Samsung Galaxy V and Samsung Galaxy Tab 3
  • Php 999 per month within a 24-month contract period
  • with GoSurf and 6 months free use of Spotify Premium

Plan 1799

  • unlimited calls and texts to Globe and TM subscribers
  • free Samsung Galaxy S5
  • Php 1799 per month within a 30-month contract period
  • with GoSurf and 6 months free use of Spotify Premium

Globe’s value brand TM also offers Cebu-exclusive offers like TM ComboAll10 which allows subscribers to have unlimited text messages to Globe/TM, 50 minutes of calls to Globe/TM and 50 text messages to other networks for only Php 10 per day.

Globe Telecom Joe Caliro, Daniel Horan, Mike Magpily

According to Mike Magpily (right), the Cebu-exclusive postpaid plans will be launched on July 20, 2014.

“These milestones and current initiatives are part of our strategic intent to sharpen our focus and further grow our business in Cebu, which has always been one of our priority markets because of its booming economy,” Senior Advisor for Consumer Business Daniel Horan enthused.

“In the next few months, our subscribers can look forward to experiencing the world of wonderful here in the Queen City of the South,” Horan concluded.

Cebu Media Wins Samsung Galaxy Trend During Globe Telecom Presscon

Cebu media wins Samsung Galaxy Trend during Globe Telecom presscon

Globe has unveiled their new home, The Globe Tower situated in Samar Loop corner Panay Road at Cebu Park District, Cebu City.

The building boasts of 16 floors, 5 levels of basement parking, themed breakout areas in every floor, centralized conference center, cashless dining hall powered by GCash, and employee center for wellness and IT services.

The new building development was inspired by The Globe a Tower in Manila.

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